Manhattan Labs has been a great decision for this medical practice for various reasons. Our office was initially intrigued by the Manhattan Challenge. Meaning, anytime I would call with an inquiry, it would only take 2 phone rings to speak to a LIVE person! When with any other lab could that ever happen? It's incredible service and is thus on a higher level than any others. Besides their great service on the phone, Manhattan Labs provides great service when dealing with results. When dealing with other labs, results would take many days, even a week. With Manhattan Labs, our office receives the majority of our results the NEXT DAY! An amazing concept, creating a better connection and between our office and our patients.
Exceptional. Why? Manhattan Labs turnaround time is right on point. We are not stressed waiting for results.
Our practice appreciates the professional, courteous and knowledgeable service we get from your staff. Your customer service representative was extremely helpful in resolving an issue I had with testing. She kept me abreast of what was being done throughout the resolution process and went above and beyond my expectations.
Dealing with Manhattan Labs is a personable experience. You don’t feel like just another client. The people actually know who YOU are.
I have total confidence in Manhattan Labs.
Calling Manhattan Labs is a pleasure! You’re greeted with a live person who is always courteous and prepared to assist in all areas necessary, whether it be a test in question or otherwise.
It has been a pleasure dealing with such professional and genuinely caring people.
We have no problems or issues. The experience with Manhattan Labs has been stellar to this point.